FAQ

What kind of covers do you do?
What sizes do you offer?
What format will my files be provided in?
I already have an ebook cover. Can you design the print/audiobook version(s) for me?
How long does it take?
I’m in a rush! Can you do it quicker?
What is the design process?
Do I really need to sign a contract?
Where can I check your Terms and Conditions?
Can I make changes once the design process has begun?
Argh! I spelt my name wrong! Can I make changes after the design process?
Can I cancel my project?
Do I need to send you my book?
I want to use existing images/media in my project.
What files should I send?
Can I use a specific font/image/score/video in my project?
When do I pay?
What methods of payment do you accept?
Do you accept international orders?
I have a question not answered here.


What kind of covers do you do?

eBook, Audiobook, and Print.

Print covers should generally match their digital counterparts. As such, it is normal to get both covers at the same time. However, you can order one or the other as you require, (leaving the option open to expand at a later date).

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What sizes do you offer?

It’s up to you.

Generally, our ebook sizes are a standard 1600 x 2500 pixels, accepted by all the major stores. We can, of course, adjust the size if you need. Audiobook covers are 2400 x 2400 pixels.

Print covers (front, back, and spine) are made to fit your book. Generally, we design our covers for indie authors publishing through Kindle Direct Publishing (KDP), but we also work to other Print-on-Demand services or specific printers provided you provide us with their specifications.

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What format will my files be provided in?

JPEG, PNG, PDF, MP4.

Our ebook and audiobook covers are both provided in JPEG format. Banners, logos, and promotionals can be in JPEG or PNG format (depending upon transparency). Our book trailers are provided in MP4 (H.264) 16:9 format, suitable for upload to YouTube, Vimeo, Goodreads, Amazon Author, etc. We can provided different formats or specs upon request.

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I already have an ebook cover. Can you design the print/audiobook version(s) for me?

Maybe.

To be honest, you should probably get it done with the same designer that did your original cover. However, we understand that circumstances might make that impossible.

Provided you own the rights to the existing cover (please check your licence), we can use the material in a print or audiobook version (or possibly duplicate the image itself where required).

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How long does it take?

The short answer? It varies. Each and every project is custom.
Covers

All our covers are custom made and will take time. This will vary depending on the complexity of the project and whether or not you provide your own materials. In general, it can take from 1-3 days up to around a week, depending on whether its an ebook, audiobook, or print cover. You also need to factor in the mock-up stage where you will make a choice based on the design samples I send you.

Book Trailers

Times will vary depending on a number of factors, from complexity to content. If you are providing your own media content then the process is much quicker as is true of simple ‘slide’ trailers. Generally speaking, it could be as quick as 1-3 days to as long as 1-2 weeks. You also need to factor in any changes you wish to make.

Promotional Images

Depending upon numbers, requests and materials, banners and the like can be done in around a few hours to a full day. Wallpapers can be the same or up to 1-3 days. Other kinds of images can vary, but shouldn’t take any longer than 4-5 days. Again, you also need to factor in any changes you wish to make.

Branding

Again, times will vary and could be anything from a 1-3 days to as long a week.

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I’m in a rush! Can you do it quicker?

In general, we try to get the job done as quickly as possible without compromising quality.

Where possible, we might be able to speed the process up. In this instance, the cost will also increase.

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What is the design process?

It’s all really quite painless. Honest.
  • The client (that’s you) gets in touch with Wyldwood Books (that’s us) with what you want.
  • Remember to include specifics such as any files types (if a specific type is needed) along with any specific dimensions required for book covers, logos, banners, etc. If you are unsure then we can help you with this.
  • Once we hear from you, we’ll send you a couple of low-resolution samples based on your brief along with a quote for the project(s) and along with a estimated time frame. Samples are not provided for book trailers, but we will give you an idea of what we have in mind.
  • If you’re happy with the samples and the quote, just go ahead and sign the approval and date it, then email it back to us.
  • We’ll schedule your project and send you a contract. The contract makes clear what you are getting for your money and how much we are getting for doing it. Have a read through, print your name, sign and date it then email it back to us (you can fill it in digitally or print and scan it).
  • After you return the contract, signed, we’ll send you an invoice for the first payment equal to 50% of the total fee.
  • Once the initial payment has been received we’ll begin work.
  • We’ll send you a couple of mockups based on your brief. Changes can be made as requested provided they are within the realms of the original brief (as agreed upon within the contract). Major alterations that change the nature of the brief altogether may incur an additional fee. This will be discussed before any charges are made.
  • We provide up to four rounds of revisions (additional revisions can be made at £10 a time).
  • Once the work is complete, we’ll send you a watermarked sample along with a final invoice.
  • Once payment has been received, we’ll email you the relevant files (or provide download links if the file sizes prohibit their sending).

NOTES:

  • For our ebook covers, we request that you add a credit to your imprint page acknowledging the cover design as follows: ‘Cover Design by Wyldwood Books’. We ask the same for our print editions. In this case, it would be set in small print on the back cover.
  • For our book trailers, we add credits for materials used and our logo at the very end of the production. If this is unacceptable, then it will need to be agreed upon before work begins. It will also incur an additional fee.
  • Once everything is done and dusted, we’ll probably contact you and ask for a testimonial. You can, if you’re feeling mean, refuse.
  • We’re also happy to provide a link to your published work on our website and tweet your book release (because we’re nice like that!). Just let us know!
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Do I really need to sign a contract?

Yes.

We have a dislike for contracts and all that legal guff just as much as you, but sadly, a simple ‘handshake’ just doesn’t work anymore. Instead, just try to think of it as a rather cool virtual handshake if you like… we know, it’s not working, is it? Anyway, with the contract tucked behind your ear, at least you’ll have something to swat flies with while your busy writing.

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Where can I check your Terms & Conditions?

You can find our Terms and Conditions here on the website.

The Terms and Conditions has everything that will be in the contract you (hopefully) sign with the exception of specific dates, servcies required, and, of course, your all important signature. Follow the link above and have a read though them. Be forewarned, however, there is a lot of legal jargon in there so be sure to have a stiff beverage of choice to aid you in the process. At least once you’ve read it you’ll never have to read it again! Okay, we lied, you will probably have to read it again when you get the main contract.

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Can I make changes once the design process has begun?

Yes and No.

For minor changes, i.e. typos or text edits, this is fine. Where samples are offered, it is important that any alterations are mentioned at that time. Major changes to a project after work has begun can only be made at an additional cost.

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Argh! I spelt my name wrong! Can I make changes after the design process?

In some cases, yes.

Look, we’re reasonably nice people at Wyldwood books (well, unless we are short on tea or ale). If you find you’ve made an honest mistake right after you’ve got your file from us and need something changing, we’ll do it. No problem. Other changes can be made after the design process, but this will incur a fee. Remember, book titles can only be changed prior to publication.

Please note: Print covers are largely dependent upon page count. If you make some alterations to your book, i.e. for Createspace, after we’ve provided you with your cover, you may find the ‘spine’ is too small/large. We can’t promise anything, but if we’re not busy (and we’ve had our afternoon tea), we might make the changes for free. If we are busy, a fee will be charged.

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Can I cancel my project?

Yes, you may cancel at any time.

You may cancel a project at any time by providing written notice. If you cancel the project before work has started then the contract will be considered cancelled and any payment made will be refunded.

If you wish to cancel a project once work has started, you will forfeit the initial 50% payment that was made at the beginning of the process. This allows us to cover the resources and time taken up to the point of cancellation. You will also forfeit all rights to any mockups we sent you and ask that you destroy them.

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Do I need to send you my book?

No, but a synopsis would help.

For book covers and trailers it often helps to know what your book is about. You don’t need to send us your book, but a synopsis helps us to know what we are trying to bring to life. We prefer your synopsis in PDF format if possible, but all file types are acceptable.

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I want to use existing images/media in my project. What files should I send?

It depends on the project.

If you have existing material/media (your own book cover, etc.) that you want to use in the project then please send it. The best quality you have is prefered. We will have a look through them and let you know if we feel they are acceptable for the project. If they are rejected, we will inform you of possible alternatives.

For large file sizes, we recommend you upload files to either Dropbox or Google Drive and send us the relevant link.

The file review process will be taken into account when we estimate the time frame for the project.

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Can I use a specific font/image/score/video in my project?

Yes, you can.

We use our own stock for projects or obtain quality royalty-free stock for our projects. However, in those instances where a client requests a specific form of media for a project, we will try to obtain it. This, of course, will incur an additional fee based upon the price of the media in question. In many cases, we recommend clients purchase their own media where possible.

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When do I pay?

50% up front and 50% on completion.

If you’re happy with the quote we’ve sent you, we’ll send you a contract to sign. This will be followed by an initial invoice for the work to begin. When the project is complete, we’ll send you a watermarked sample along with a final invoice. When payment is received, we’ll send the relevant files.

In some instances, we might agree to a lump sum payment at the end of the project.

The final payment is also considered final approval of the project. The contract will be considered fulfilled at this time.

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What methods of payment do you accept?

PayPal only.

Don’t worry, you don’t need to be a member of PayPal in order to make a payment. At this time, we don’t accept bank transfers, cheques, money orders, or bitcoin.

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Do you accept international orders?

Of course!

We take orders from anywhere in the world (and beyond). We can also do designs in other languages, provided you can give us the text you need. All prices are listed in Pounds Sterling (GBP). PayPal will convert your currency automatically.

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I have a question not answered here.

If you have any further questions, you’re welcome to contact us at any time.
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